Patient Services

Certified & Accredited
Superior Health Care
Quality Customer Care

Enhancing Your Healthcare Experience

At Healthcare Protectors, we prioritize your well-being by offering a range of patient services designed to streamline your healthcare journey. Our dedicated team of patient service representatives ensures that you receive personalized care, timely reminders, and convenient options.

Preventive Care Advocacy

Annual physical exams play a crucial role in maintaining overall health and preventing chronic illnesses. Our advocacy for preventive care emphasizes the following:

Regular Check-ups: We encourage patients to schedule annual physicals to assess their health status, identify risk factors, and detect any underlying conditions early.

Health Education: Our team provides information on preventive screenings, lifestyle modifications, and healthy habits to promote long-term well-being.

Appointment Convenience

We understand that your busy lifestyle demands flexibility. Our Patient Services offer:

Flexible Scheduling: Choose appointment times that align with your schedule—morning, afternoon, or evening.

Automated Reminders: Receive timely notifications via phone, text, or email to ensure you never miss an appointment.

AR Follow Up

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Charge Capture

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Customer Support

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Remote Patient Monitoring (RPM)

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Medical Credentialing

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Health Monitoring

Staying proactive about your health is essential. Our services include:

Personalized Reminders: We send regular alerts for preventive screenings, vaccinations, and health maintenance activities tailored to your specific needs.

Individualized Care Plans: Our team of patient service representatives collaborates with you to create customized health plans based on your medical history and risk factors.

Follow-Up Care

After your exams, we continue to support your health journey:

Timely Reminders: Receive follow-up appointment reminders, test results, and treatment recommendations promptly.

Coordinated Care: We work closely with specialists and other healthcare providers to ensure seamless transitions in your care

Wellness Promotion

Your long-term health matters to us. We promote wellness through:

Annual Check-ups: Regular visits allow us to assess your overall health, address concerns, and provide preventive guidance.

Empowering You: We encourage patients to take an active role in their well-being by understanding the benefits of preventive care.

Meet Our Doctors

Devon Lane

Plastic Surgery Doctor

Cody Fisher

Plastic Surgery Doctor

Esther Howard

Plastic Surgery Doctor

Jenny Wilson

Plastic Surgery Doctor

Your questions answered

Frequently Asked Questions (FAQs)

At Healthcare Protectors, we prioritize your well-being by offering a range of patient services designed to streamline your healthcare journey. Our services include general medicine, specialist consultations, diagnostic tests, surgical procedures, and preventive health check-ups.

 

You can book an appointment by calling our patient services helpline, visiting our website, or directly visiting our hospital’s reception desk.

 

Please bring your identification card, insurance information, a list of current medications, and any relevant medical records or previous test results.

 

You can request a copy of your medical records by filling out a request form at the patient services desk. Please note that processing time may vary.